POS Terminal & Barcode Scanner Depot Repair in Canada

When checkout lanes can’t fail, you need a Canadian depot that turns POS, scanners & cash registers in days, not weeks—every time.

Microland specializes in end-to-end Point-of-Sale (POS) hardware repair and refurbishment for leading retailers, QSRs, hospitality chains, and payment technology providers. From legacy systems to the latest all-in-one terminals, we help you extend the life of your devices while maintaining brand consistency and performance across locations.

Why other service depots fall short

Weakness How it shows up Cost to Your Business
Slow triage (manual spreadsheets) Units sit 2-3 days before diagnosis SLA breaches, very angry customers
Operation runs on off the shelf software No customization or automation in process or reporting Days of manual work for both the servicer and OEM to reconcile data
Board swaps instead of board repair Every logic-board issue becomes a $300 part Warranty costs explode
Parts PO backlog unmonitored Motherboard on order for 4 weeks Forced full replacements
Opaque status comms “Who touched this unit last?” Nobody knows—no pics, no timestamps. Hard to defend warranty decisions; compliance risk.
Little to no automation Techs pick jobs ad-hoc; FIFO slips; data never syncs to your CRM. Unpredictable turnaround, hidden labour costs.

Microland’s answer: API-fed FIFO queues, NIST-compliant wipes, BGA rework benches, automated parts-chase bots and live CRM push-backs—every asset tracked from dock to dispatch.

Your Multi‑Vendor Reality & Legacy‑Gear Headache

  • Your service contract covers NCR terminals, Epson receipt printers, Zebra label printers, Honeywell scanners, APG cash drawers — all on one ticket.
  • End‑of‑life devices still run front‑end because the rollout budget hasn’t cleared — parts are officially discontinued.
  • Most depots say “unrepairable” when OEM schematics or calibration jigs aren’t on their shelf.

Microland advantage: direct parts pipelines with every major POS sub‑vendor and a global broker network for obsolete boards, ASICs and plastics. If we can’t source it, no one can.

The Outcome You Actually Need

  • Board-level repair of logic boards, GPUs & power trains
  • Secure data-wipe with serialized audit log
  • Factory-image OS deployment & BIOS flashing
  • Retail-grade cosmetic refurbishment for Certified Refurbs
  • Live API status—RMA progress inside your own portal

The Cost of Sticking With Good Enough

  • Lane‑down charge‑backs from retailers
  • Emergency overnight shipping fees
  • Lost brand votes when checkout fails
  • Swelling warranty cost‑per‑unit

Our Repair Framework for POS & Scanners

  1. API intake & FIFO queue — lane‑down tagged priority
  2. Global obsolete‑parts hunt triggered at diagnosis
  3. Component‑level diagnostics
  4. BGA rework & micro‑solder over costly board swaps
  5. Auto‑flash firmware + config profile validation
  6. Live status push to your CRM every 24 h

95 % of POS & scanner RMAs — including legacy units — ship within 4 business days.

Why Canadian OEMs Switch to Microland

  • We fix what others scrap. BGA rework saves >$140 per motherboard.
  • We secure your data. Certified wipes & full chain-of-custody.
  • We pick up the phone. 97 % first-ring human response.

Frequently Asked Questions

What kind of Point of Sale POS devices do you service?

We service a wide range of Point of Sale (POS) hardware used across retail, hospitality, and commercial environments. This includes:

  • All-in-one POS terminals (touchscreen systems from brands like Elo, HP, and NCR)

  • Receipt printers (thermal and impact printers from Epson, Star, etc.)

  • Barcode scanners (handheld and fixed-mount units from Zebra, Honeywell, Datalogic, etc.)

  • Cash drawers and customer displays
  • Mobile POS devices and tablets

  • Label printers and kiosk hardware

  • Inventory scanners and handheld data terminals

If you’re unsure whether your devices are supported, just send us a list of models—we’re happy to confirm compatibility.

Would you integrate with our system?
Yes, we can integrate with any service platform including SAP, ServiceNow, ServiceBench or your own custom software. We also provide API access to our system so you can pull live updates whenever you need them.
What minimum monthly volume do you require?
We accept projects of all volume sizes, we have volume discounts for a large projects and there may be a minimum monthly spend for small projects.
What kind of volume can you handle?
We run projects with thousands of monthly RMAs and we have the capacity to accept many more.

Ready for faster, higher quality, POS hardware repairs?

Find out how much time and money you save by upgrading to Microland.