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Repair & Warranty
In- and out-of-warranty depot repair, advance exchange, and component-level rework for your Canadian installed base.
Explore CANADIAN DEPOT · OEM & DISTRIBUTOR PROGRAMS
One Canadian partner for the entire hardware lifecycle.
Repair, returns, refurbishment, disposition, and deployment for OEMs, distributors, and enterprises. Component-level depth, run on software we build ourselves.
DEPOT REPAIR REVERSE LOGISTICS LIFECYCLE SERVICES
Built for what comes back.
Three programs, one depot. Every unit that enters the building is triaged, tracked, and returned to value.
The whole loop, under one roof.
Most vendors handle one arc of the cycle. Microland runs all five, so hardware keeps moving instead of piling up at handoffs.
1994
Serving North America since
THREE DECADES OF DEPOT OPERATIONS
BGA
Component-level rework depth
REBALL · REPLACE · RECOVER
API
Full REST integration + portal
REAL-TIME STATUS · ESTIMATES · DISPOSITIONS
AUTHORIZED SERVICE CENTRE for 100+ brands
Software-led operations
A custom-built portal and full REST API give partners real-time control: approve estimates, route dispositions, enter orders. AI recommends repairs and recoveries in the workflow.
- 01 /Approve estimates without a phone call
- 02 /Route dispositions by rule or by unit
- 03 /Push orders straight from your systems
- 04 /AI-recommended repair and recovery paths
PORTAL · LIVE VIEW
Repair that goes to the component.
Most depots swap parts. We reball BGAs, replace components, and recover boards others scrap. That depth serves PC component makers, industrial equipment, and board-level RMA programs.
Latest blog posts and news.
Notes on repair, returns, and lifecycle programs in Canada, written by the team running the depot, as the work happens.
Retail Returns Disposition: How to Choose Between Refurbish, Resell, Harvest, and Recycle
Memory prices and tariffs keep moving the goalposts on returned electronics. How to decide, unit by unit, whether to refurbish, resell as-is, harvest, or recycle, a calculator that shows when the answer flips, and what to require from a returns processing partner.
Read
Microland Is an Authorized Rotel and Monitor Audio Service Centre in Canada
Microland is now an authorized service centre for Rotel and Monitor Audio in Canada, handling in-warranty and out-of-warranty repair of amplifiers, preamplifiers, CD players, streamers, loudspeakers, and subwoofers at its Markham, Ontario depot.
Read
How to Choose a Point-of-Sale Repair Partner in Canada
The evaluation criteria that actually separate POS repair partners: end-of-life parts sourcing, whole-estate coverage, multi-vertical depth, and economics that survive high-volume, low-per-model fleets.
ReadQuestions we get
What does Microland do?
Microland is one Canadian partner for the entire hardware lifecycle. We handle repair, returns, refurbishment, disposition, and deployment of electronics for OEMs, distributors, and enterprises, under one roof in Markham, Ontario. Repair goes to the component level, including BGA reballing and board recovery, and partners manage their units through a custom-built portal and full REST API. We have been repairing electronics in Canada since 1994.
Who does Microland work with?
OEMs, distributors, and retailers with an installed base or return stream in Canada, plus channel partners, MSPs, VARs, and enterprise IT teams that need a Canadian execution arm for their device fleets. Board-level buyers, such as PC component makers and industrial equipment companies, send us failed boards rather than whole units. We also repair single devices for individuals and businesses through our online RMA form.
Does Microland provide reverse logistics and returns processing in Canada?
Yes. We receive and triage returns, test and screen each unit, then route it to refurbishment and grading, repair, resale, or recycling. Recovered units can sell through Skadi Electronics, a Canada-only, refurbished-only channel that keeps your primary channels clean. The service is built for OEMs, distributors, and retailers with return streams, B-stock, or RMA volume, and you see the disposition of every unit in the portal.
Where is Microland located, and what area do you serve?
Our depot is at 170 Alden Road, Unit 2, Markham, Ontario, in the Greater Toronto Area. It is a centralized ship-in depot serving all of Canada, so units can come to us from anywhere in the country. Where the work cannot come to the building, our partner network provides onsite field service coast to coast.
Can I send in a single device for repair?
Yes, and single devices are welcome. Use the “Need a single device repaired?” link on this page to open our online RMA form and start a repair request. We handle in-warranty and out-of-warranty repair on IT hardware, point-of-sale systems, consumer and pro A/V, PC components, mobile devices, and consumer electronics. We are an authorized service centre for 100+ brands, including Sony, Yamaha, ASUS, Pioneer, and NCR.
How do we start a program with Microland?
Use the “Request a consultation” button on this page and tell us what you need: repair and warranty, reverse logistics, lifecycle services, or a mix. We set the program rules with you, then connect it to your systems through the customer portal and full REST API, which our in-house developers extend for each partner. You can start with one solution and add the others as the program grows.