Returns Management
From screening returns to performing damage and root cause analysis, Microland will streamline your returns process increasing efficiency and reducing costs.
Microland's purpose in Returns Management is to leverage returns to create a positive experience for both the customer and the supplier. Managing returns, however, isn't just about making a return as pain-free as possible for your customer, it's about the opportunity. The key in returns is to get the most value out of the situation. Companies can do this by reintroducing returned merchandise into the selling stream, disposing of un-repairable items more efficiently, identifying the root causes of returns, and ultimately reducing the number of returns. Microland, through effective screening, sorting and low-cost refurbishing can help you leverage your returns to add value to your business.
After refurbishment, Microland can pacakge and warehouse your equipment. Our automated and in-house developed Tracking System allows the synchronization of our systems. As soon as an order is received in your system our logstics team is notified and we will have unit shipped from our warehouse, same day.