About Us

Microland Technical Services Inc. is the leading provider of depot repair, logistics and asset recovery in Canada for laptops, printers, point of sale and consumer electronics equipment.

Microland was founded over 16 years ago with the goal of becoming the single source of reverse logistics solutions for high-tech companies like:

  • OEMs: Original Equipment Manufacturers.
  • ODMs: Original Design Manufacturers.
  • TPMs: Third Party Maintenance Providers.

Microland employees certified technicians who have extensive experience in repairing high-tech equipment . We use the most cost efficient methods in the industry to provide a complete repair or refurb in under 2 days average.

Through customized outsourcing solutions, we have been managing manufacturer's warranty programs. These programs include issuing RMAs, repairing and refurbishing electronics and delivering supply chain solutions at the lowest cost to our customers by leveraging our vast engineering knowledge and our highly effective shop floor systems.

Our most important advantage is the support infrastructure we have in place to not just simply perform repairs, but consistently meet service level requirements. Our systems are designed to measure a variety of detailed metrics including: parts per repair, first time fix rate, customer induced damage, etc... We breakdown this data by project, product model and technician to continuously identify areas for improvement and to anticipate and pre-empt potential service level interruptions.

Debt-free since our inception, Microland has been dedicated to continuous improvement in all that we do. Our comprehensive product life cycle management is designed to turn your after-sales support from just another hassle into an invaluable asset.

For more information regarding our solutions, please contact us!

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